This page exists because the question almost nobody asks is the one that decides who actually works on your file. It is consumer information, not an attack on anyone: every model described here is legal, and every claim here is checkable in a public registry in under a minute.
The check, step by step
US side (30 seconds): go to NMLS Consumer Access, the free public registry operated for US regulators. Search the individual's name or NMLS number. A real originator shows an individual record with active state licences or registrations. Run it on this practice as the worked example: David Nataf, individual NMLS 2613311; the brokerage, Orbis Mortgage, NMLS 2583431.
Canadian side (30 seconds): the same logic applies in reverse. For Quebec, verify mortgage brokerage authorization in the AMF register. A US originator advising on Canadian structures without Canadian licensing has the mirror-image gap. Dual files deserve dual licences: this practice holds AMF 3001986744 (Groupe Hypothécaire Orbis) on the Quebec side.
What a referral arrangement is, and is not
Plenty of Canadian brokers market cross-border services through a side agreement with a US lender or brokerage: they introduce the client, the US party does the regulated work, and a referral relationship sits in between. This is legal and sometimes convenient. It is also a categorically different service from origination, in three ways that matter when a file is complex. First, the expertise applied to your US underwriting problem belongs to the recipient of the referral, whom you did not choose and usually have not met. Second, accountability under US regulation sits with the licensee, not the introducer, so the person who sold you the service is not the person answerable for it. Third, a referred file that gets declined tends to arrive back with no diagnosis, because the introducer cannot see inside the underwriting they never performed. None of this matters much on a simple file. On the files this practice works, the stalled, declined and template-breaking ones, it is the whole game.
Five questions that sort originators from introducers
Ask any prospective cross-border specialist: What is your individual NMLS number? Which states are you licensed or registered in? Who underwrites and structures my file, you or a partner I have not met? If the file is declined, who explains why to me? And who is accountable to a US regulator for the advice I receive? A licensed originator answers all five in one breath. A referral arrangement stalls on the first one, and the registry confirms it in sixty seconds.
Why this page exists on this site
Because verification is the honest version of marketing. This practice's claim is not that it is the biggest cross-border platform; it is that the person you contact is individually licensed on both sides of the border and personally works the files the standard templates decline. Both halves of that sentence are checkable above, and checkable beats persuasive. Run the same check on anyone else you are considering, including instead of this practice; a specialist who welcomes the registry search is telling you something, and so is one who changes the subject.
Checked the registry, and still have a complex file?
Send the scenario, not sensitive documents: what happened, the property, the income picture, the timeline. Straight answer within a business day, including an honest none of this fits yet when that is the truth.
Send David the ScenarioRelated: About David Nataf · Licensing · US mortgages with no US credit · How David reviews a declined file